IT Infrastructure

Changing technologies are changing the way organizations do business. In a world where infrastructure capabilities are relentlessly being challenged through constantly evolving technologies, IT leaders around the globe are off-loading infrastructure management tasks to remote support services to focus more on innovation, business strategy and revenue management. Infrastructure, planning and projects become the key elements of success for any global organization, when managed effectively. Besides enhancing the flow of information across the organizational system and promoting the adaptability that is requisite for a continuously evolving environment, a regimented and end-to-end infrastructure management service also aids in drastically reducing wastage of effort and resources thereby creating a positive impact on the steady growth of the organization’s revenue.

Infospica’s spectrum of innovative infrastructure management services supports clients in optimizing, securing and managing their infrastructure efficiently, thereby increasing the utilization of resources, reducing costs, increasing productivity and mitigating risks. We empower our clients to embrace changes confidently, helping them transform quickly to adapt to the ever-changing needs of shifting technology.

At Infospica we not only help our clients in reaching the pinnacle of success, but we also help them to stay there while maintaining the competitive edge required to indomitably enjoy their successes safely and productively. To achieve this, Infospica brings to the table domain expertise, innovative strategies and best practices while employing a comprehensive infrastructure management approach to help clients optimize performance and maximize value. Our experts help in inferring and transforming industry best practices into hands-on solutions that drive businesses to exceed their core operational goals.

IT Infrastructure Management Services

    Basic
  • OS Installation, Upgrades, Security & Vulnerability, Patch Management
  • Antivirus Installation, Patch Management
  • Security Hardening
  • Troubleshooting and Fixing
  • User Management
  • License Management
  • Printer Management
  • Asset Management
  • Hardware
  • Performance Monitoring
  • Upgrades
  • Software
  • Installation, Configuration, Patch Management
    Basic
  • OS Installation, Upgrades, Security & Vulnerability, Patch Management
  • Antivirus Installation, Patch Management
  • Security Hardening, User Management
  • Ongoing Backups, Restore Activities
  • Troubleshooting, Fixing Ongoing Issues
  • Hardware
  • Troubleshoot Server Hardware
  • Overall Server Performance
  • Upgrades
  • Advanced
  • Active Directory Installation, Configuration, Identity, Access Management
  • DNS, DHCP, RAS, VPN
  • Mail Servers, Database Servers, Web Servers, Print Servers, File Servers
  • Version Upgrades of Services and Applications
  • Installing, Consolidating
  • Upgrading, Patching
  • Monitoring, Reporting
  • Administration, Troubleshooting
  • Security Hardening
  • Infrastructure Performance Optimization
  • Configuration, Backup, Load Management
  • Capacity Planning and Management
  • Ongoing Content Management
  • Content Uploading, Publishing
  • Migration
  • 24 X 7 Service Desk
    Basic
  • Designing
  • Security Planning
  • Implementation, Management
  • Auditing, Monitoring
  • Proxy, Firewall Management
  • LAN, WAN Uptime Monitoring
  • Performance Management
  • Advanced
  • Installing WAN Links, Liaising With ISPs
  • Firewall, Router Security Policies
  • Latency Management
  • Monitoring Bandwidth Utilization in LAN,WAN,VPN
  • Capacity Planning, Management
  • Data Centre Audit
  • Server Administration
  • Database Administration
  • Network, Security Administration
  • Messaging Support
  • Storage And Backup Administration
  • Virtualization, Cloud Computing
  • Cloud Migration Services
  • Cloud Operation Support
  • Hybrid Cloud Managed Services
  • Asset Lifecycle Management
  • Uptime And Availability Enabler
  • 24/7 Database Monitoring, Support
  • Remote Database Administration
  • Support Services
  • Database Performance Tuning
  • Production Services
  • Application Services
  • Migration, Upgrades
  • Backup, Restoring, Purging
  • Consulting
  • Database Audit
  • Security Analysis Services
  • Capacity Planning, Management
  • Monitoring, Reporting
  • Administration, Troubleshooting
  • Installing, Consolidating
  • Upgrading, Migrating
  • Patching
  • Security Hardening
  • Backup, Recovery
  • Job Scheduling
  • Storage Audit
  • Capacity Management
  • 24 X 7 Pro-active Monitoring
  • Server Infrastructure Monitoring
  • Network Infrastructure Monitoring
  • Application Monitoring
  • Log Monitoring
  • Antivirus Console Monitoring
  • Sophisticated Alerting, Reporting
  • System Health, Thresholds Information
  • Vendor Co-ordination